Inowanzo bvunzwa mibvunzo (FAQ) muBitMart

Akaundi:

Bvisa kana Reset My Google 2FA

Kana wakatadza kuwana email yako, foni, kana Google Authenticator, tapota tevera mirairo iri pasi apa kuti uise patsva Google 2FA yako.

Iwe unofanirwa kuendesa tikiti rekutsigira kuti usunungure kana kuseta patsva Google 2FA yako. Kutanga, ita shuwa kuti une anotevera magwaro uye ruzivo newe:

1. Nhamba yefoni kana email kero yaunoshandisa kunyoresa paBitMart.

2. Mifananidzo yekumberi nekumashure yeChitupa chako. (Mifananidzo nenhamba dzeChitupa dzinofanirwa kuverengeka.)

3. Mufananidzo wako wakabata pamberi peChitupa chako, uye chinyorwa chinojekesa chikumbiro chako chekutsigira. (Selfie haigamuchirwi. Mufananidzo, nhamba yechitupa, uye noti zvinofanira kuverengwa.)

• Zuva uye tsananguro yechikumbiro chako INOFANIRA kuverengerwa mutsamba, ndapota ona muenzaniso pazasi:
• 20190601 (yyyy/mm/dd), ndichikumbira kusunungura Google 2FA muakaundi yangu yeBitMart

4. Ruzivo nezvezita rechiratidzo rine pfuma yakawanda muakaundi yako yeBitMart KANA chero dhipoziti uye marekodhi ekubvisa. UNOFANIRA kupa ruzivo rumwechete. Isu tinokurudzira zvikuru kuti upe ruzivo rwakawanda sezvinobvira kuitira kuti tigone kugadzirisa chikumbiro chako nekukurumidza.

5. Nhamba yefoni yakakodzera kana kero ye-email kuitira kuti rubatsiro rwevatengi vedu vanogona kukubata iwe kana zvichidiwa.

Tumira mapepa ako ese neruzivo kuburikidza neSupport Center: https://support.bmx.fund/hc/en-us/requests/new

Ndapota Ziva:

Kana usina kupedza Identity Authentication (KYC) yeakaundi yako yeBitMart uye une chiyero chose chinodarika 0.1 BTC, UNOFANIRA kupa ruzivo rwataurwa mu#3 pamusoro. Kana watadza kupa chero ruzivo rwunodiwa, ticharamba chikumbiro chako chekusunungura kana kuseta patsva Google 2FA yako.

Dhaunirodha Google Authenticator APP

Android

Kuti ushandise Google Authenticator paAndroid device yako, inofanira kunge ichishandisa Android version 2.1 kana kuti gare gare.

1. Pafoni yako yeAndroid kana piritsi, shanyira Google Play .
2. Tsvaga Google Authenticator .
3. Dhawunirodha uye isa iyo application.

iPhone iPad

Kuti ushandise Google Authenticator pa iPhone, iPod Touch, kana iPad yako, unofanira kunge uine ichangoburwa sisitimu yekushandisa pamudziyo wako. Mukuwedzera, kuti uise purogiramu pa iPhone yako uchishandisa QR kodhi, unofanira kuva ne 3G modhi kana kuti gare gare.

1. Pa iPhone yako kana iPad, shanyira App Store.
2. Tsvaga Google Authenticator .
3. Dhawunirodha uye isa iyo application.

Kuseta Google Authenticator app

Android

1. Pafoni yako yeAndroid kana piritsi, vhura iyo Google Authenticator application.
2. Kana aka kari kekutanga kushandisa Authenticator, baya Tanga . Kuti uwedzere account nyowani, pazasi kurudyi, sarudza Wedzera .
3. Kuti ubatanidze nharembozha kuakaundi yako:
   • Uchishandisa QR kodhi : Sarudza Skana bhakodhi . Kana iyo Authenticator app isingakwanise kuwana barcode scanner app panharembozha yako, unogona kukumbirwa kudhawunirodha nekuiisa. Kana iwe uchida kuisa barcode scanner app kuti ukwanise kupedzisa kuseta maitiro, sarudza Isa , wobva wapfuura nekuita yekuisa. Kana iyo app yangoiswa, vhurazve Google Authenticator, wobva wanongedza kamera yako paQR kodhi pakombuta yako.
   • Uchishandisa kiyi yakavanzika : Sarudza Isa kiyi yakapihwa , wobva waisa kero yeemail yeBitMart Account yako mubhokisi re "Isa zita reakaundi". Tevere, isa kiyi yakavanzika pakombuta yako pasi Enter kodhi . Ita shuwa kuti wasarudza kugadzira kiyi Nguva inoenderana , wobva wasarudza Wedzera .
4. Kuti uedze kuti application iri kushanda, isa kodhi yekusimbisa panharembozha yako mubhokisi riri pakombuta yako pasi Enter c ode , wobva wadzvanya Verify.
5. Kana kodhi yako iri chokwadi, uchaona meseji yekusimbisa. Dzvanya Zvaitwa kuti uenderere mberi nekugadzirisa. Kana kodhi yako isiriyo, edza kugadzira kodhi nyowani yekusimbisa panharembozha yako, woiisa pakombuta yako. Kana uchiri kunetseka, ungangoda kuona kuti nguva iri pamudziyo wako ndeyechokwadi here kana kuverenga nezve zvinowanzoitika .

iPhone iPad

1. Pa iPhone kana iPad yako, vhura Google Authenticator application.
2. Kana aka kari kekutanga kushandisa Authenticator, baya Tanga setup . Kuti uwedzere account nyowani, pazasi kurudyi, tinya Wedzera .
3. Kuti ubatanidze nharembozha kuakaundi yako:
   • Uchishandisa Barcode : Tinya "Scan Barcode" wobva wanongedza kamera yako paQR kodhi pakombuta yako.
   • Uchishandisa Manual Entry : Tinya "Manual Entry" uye isa email kero yeBitMart Account yako. Wobva waisa kiyi yakavanzika pakombuta yako mubhokisi riri pasi pe "Kiyi". Tevere, batidza Nguva Yakavakirwa wobva wadzvanya Zvaitwa.
4. Kana kodhi yako iri chokwadi, uchaona meseji yekusimbisa. Dzvanya Zvaitwa kuti usimbise. Kana kodhi yako isiriyo, edza kugadzira kodhi nyowani yekusimbisa panharembozha yako, woiisa pakombuta yako. Kana uchiri kunetseka, ungangoda kuona kuti nguva iri pamudziyo wako ndeyechokwadi here kana kuverenga nezve zvinowanzoitika .

Deposit:

Akatumira mari kukero isiriyo

Nehurombo, BitMart haigamuchire chero midziyo yedhijitari kana iwe wakatumira mari yako kukero isiriyo. Zvakare, BitMart haizive kuti ndiyani muridzi wemakero aya uye haigone kubatsira kudzoreredza mari idzi.

Tinokukurudzira kuti uzive kuti kero ndeyaani. Bata nemuridzi kana zvichiita motaurirana kuti mudzoserwe mari yenyu.

Deposited wrong coins

Kana iwe wakatumira mari isiriyo kune yako BitMart coin kero:

1. BitMart kazhinji haipe chiratidzo / mari yekudzorera sevhisi.

2. Kana iwe warasikirwa nekurasikirwa kukuru nekuda kwekuiswa zvisizvo tokens / mari, BitMart inogona, nekufunga kwedu chete, kukubatsira kudzoreredza tokeni / mari yako. Iyi nzira yakaoma zvakanyanya uye inogona kuguma nemutengo wakakura, nguva uye njodzi.

3. Kana iwe uchida kukumbira BitMart kuti itore mari yako, ndapota ipa: yako BitMart account email, zita remari, kero, huwandu, txid(Yakakosha), transaction screenshot. BitMart timu ichatonga kuti kana kusatora mari isiriyo.

4. Dai zvaikwanisika kudzoreredza mari yako, tingada kuisa kana kusimudzira software yewallet, kutumira kunze / kupinza makiyi ega ega nezvimwewo. Izvi zvinogona kuitwa chete nevashandi vane mvumo vachinyatsoongorora kuchengetedza. Ndokumbirawo uve nemoyo murefu nekuti zvinogona kutora mavhiki maviri kuti utore mari isiriyo.

Kukanganwa kunyora Memo/Kunyora Memo isiriyo

Paunenge uchiisa imwe mhando yemari yesimbi (semuenzaniso, EOS, XLM, BNB, nezvimwewo) kuBitMart, unofanira kunyora memo pamwe chete nedhipoziti kero yako. Kuwedzera memo kunobatsira kuratidza kuti midziyo yedhijitari yauri kuendesa, ndeye yako. Zvikasadaro, dhipoziti yako ichakundikana.

Kana wakanganwa kuwedzera memo yako kana kuti wakanyora memo isiriyo, ndapota bata basa revatengi nekukurumidza neruzivo runotevera:

1. Akaunti yako yeBitMart (Nhamba yerunhare (isina kodhi yenyika) /Kero yeemail inoshandiswa kupinda)

2. Iyo TXID yedhipoziti yako (iyo yakundikana nekuda kwekushaikwa kwememo)

3. Ndokumbira upe mufananidzo wekutengeserana uko dhipoziti yako isati yasvika. Iyi skrini ndiyo rekodhi yekubvisa yepuratifomu yakatanga kubviswa (iyo txid yedhipoziti inofanirwa kuoneka zvakajeka muscreenshot).

4. Tanga dhipoziti nyowani (chero chiyero) kuBitMart ine chaiyo dhipoziti kero uye memo. Uye ipa skrini uye hashi (TXID) yekutengesa uku.

Ongorora: iyo dhipoziti nyowani inofanira kubva kukero yakafanana neyawakashandisa kuisa pasina memo. Nenzira iyi chete inogona kuratidza kuti iyo yakakundikana dhipoziti yakatangwa newe.

Tumira tikiti rekutsigira: https://support.bmx.fund/hc/en-us/requests/new.

Mushure mekupa ruzivo rwese pamusoro, ndapota mira nemoyo murefu. Yedu tech timu inoongorora ruzivo uye kutanga kugadzirisa dambudziko kwauri.

Kubvisa

Enda kukero isiriyo

BitMart ichatanga iyo otomatiki yekubvisa maitiro kana iwe uchinge wasimbisa kutanga kwako kubvisa. Sezvineiwo, hapana nzira yekumisa chirongwa kana chatangwa. Nekuda kwekusazivikanwa kweiyo blockchain, BitMart haikwanise kuwana kwakatumirwa mari yako. Kana watumira mari yako kukero isiri iyo nekukanganisa. Tinokukurudzira kuti uzive kuti kero ndeyaani. Bata nemugamuchiri kana zvichibvira uye taurirana kuti udzoserwe mari yako.

Kana iwe wabvisa mari yako kune imwe shanduko ine isiriyo kana isina chinhu tag/inodiwa tsananguro, ndapota taura neiyo TXID inotambira neTXID yako kuronga kudzoka kwemari yako.

Mari yekubvisa uye Minimum Kubvisa

Kuti utarise mari yekubvisa uye Minimum Withdrawal pamari yega yega, ndapota tinya pano

Trading:

Ndirini Pandinofanira Kushandisa Limit Order?

Iwe unofanirwa kushandisa maodha ekuganhurira kana usiri mukumhanya kutenga kana kutengesa. Kusiyana nemaodha emusika, maodha emuganho haaitwe ipapo ipapo, saka unofanirwa kumirira kusvika mutengo wako wekubvunza / bhidhi wasvika. Mitemo yemirairo inokutendera iwe kuwana zvirinani kutengesa nekutenga mitengo uye ivo vanowanzoiswa pane yakakura rutsigiro uye kuramba nhanho. Iwe unogona zvakare kupatsanura yako kutenga / kutengesa odha mune akawanda madiki emuganho maodha, saka iwe unowana mutengo wepakati maitiro.

Ndirini Pandinofanira Kushandisa Market Order?

Maodha emusika anoshanda mumamiriro ezvinhu apo kuzadzwa kweodha yako kwakakosha pane kuwana imwe mutengo. Izvi zvinoreva kuti iwe unofanirwa kushandisa chete maodha emusika kana iwe uchida kubhadhara yakakwira mitengo uye mubhadharo unokonzerwa nekutsvedza. Mune mamwe mazwi, maodha emusika anofanirwa kushandiswa chete kana iwe uri mukumhanya.

Dzimwe nguva unofanirwa kutenga / kutengesa nekukurumidza sezvinobvira. Saka kana iwe uchida kupinda mubhizimusi ipapo kana kuti uzvibvise mudambudziko, ndipo panouya maodha emusika anobatsira.

Nekudaro, kana iwe uchangouya mucrypto kekutanga uye uri kushandisa Bitcoin kutenga mamwe maaltcoins, dzivisa kushandisa maodha emusika nekuti unenge uchibhadhara zvakanyanya kupfuura zvaunofanira. Muchiitiko ichi, unofanira kushandisa miganhu mirairo.